ACM Natural Products Private Limited and its affiliate ACM Naturals LLC (together, "ACM", "we", "us" or "our") are responsible for the personal information described in this policy.

Information you give us

• Enquiry and contact forms: your name, company name, email address, phone number, country and the content of your message or product enquiry.
• Certificate and document download forms: your name, company, email address and phone number.
• Job applications: your name, contact details, the position you apply for, and your résumé/CV and any information it contains.
• Business dealings: details needed to quote, supply and invoice products, such as billing and shipping addresses and tax/registration numbers.

Information collected automatically

• Device and usage data: IP address, browser type, device type, operating system, referring page, pages viewed, and the date and time of your visit.
• Cookies and similar technologies: see Cookies, analytics and advertising.

• To respond to enquiries and send quotations, samples, product specifications and certificates you request.
• To process, ship and invoice orders and maintain business relationships.
• To assess job applications and contact candidates.
• To operate, secure, maintain and improve the Website.
• To measure the performance of our advertising (including Google Ads) and show relevant ads.
• To send business communications you have asked for. You can opt out at any time.
• To comply with legal, tax, regulatory and export obligations and to protect our legal rights.

We do not sell your personal information.

We share personal information only as needed with:

• Our group companies: ACM Natural Products Pvt Ltd and ACM Naturals LLC, to handle your enquiry or order.
• Service providers: website hosting, email delivery, analytics and advertising providers (such as Google), logistics and payment partners. They act on our instructions and must protect your data.
• Authorities: when required by law, court order or government request, or to protect our rights, property or safety.
• Business transfers: in connection with a merger, acquisition or sale of assets, subject to this policy.

We use cookies and similar technologies to make the Website work, remember your preferences, understand how visitors use the Website, and measure and improve our advertising.

Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this and other websites. You can opt out of personalised advertising at Google Ads Settings or aboutads.info. To learn how Google uses data, see How Google uses information from sites that use its services. You can also block or delete cookies in your browser settings; some parts of the Website may not work properly if you do.

We keep personal information only as long as needed for the purposes above: enquiry records for as long as the business relationship continues and a reasonable period after; job applications for up to 12 months unless you are hired or ask us to delete them sooner; and financial and transaction records for as long as tax and accounting laws require.

We use reasonable technical and organisational measures, including encrypted (HTTPS) connections and restricted access, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We operate in India and the United States, and our service providers may process data in other countries. When information is transferred across borders, we take reasonable steps to keep it protected in line with this policy and applicable law.

Depending on where you live (including under India's Digital Personal Data Protection Act, 2023, the EU/UK GDPR, and US state privacy laws such as the CCPA), you may have the right to:

• Access the personal information we hold about you
• Correct or update inaccurate information
• Ask us to delete your information
• Withdraw consent or opt out of marketing
• Object to or restrict certain processing
• Nominate someone to act for you, or complain to a data protection authority

To exercise these rights, email [email protected]. We will respond within the time required by applicable law.

The Website is meant for businesses and adults. We do not knowingly collect personal information from children under 18. If you believe a child has given us information, contact us and we will delete it.

The Website may link to third-party websites and social media (such as LinkedIn, Instagram and YouTube). We are not responsible for their privacy practices; please read their policies.

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the "Last updated" date will change accordingly.